Frequently Asked Questions
Thank you for your interest. To maintain an intentional and focused creative space, all inquiries for private clients, partnerships, and press are managed exclusively through our central registry.
Private Correspondence
- Email: info@maritmonroe.com
Kindly allow 24 to 48 hours for our team to review your request. We appreciate your understanding that only inquiries aligning with our current focus will receive a formal response.
The Return Archive
At Marit Monroe, we craft pieces to be cherished. If your selection is not entirely perfect, we invite you to initiate an return or exchange within 30 days of receiving your order.
The Return Process
To ensure your request is handled with the utmost care, all returns must be authorized by our concierge team.
- Direct Inquiry: info@maritmonroe.com
Please note: To eligible for a complimentary return, items must remain in their pristine, unworn condition with all original packaging and security tags intact.
Payment
To ensure a seamless experience, Marit Monroe accepts global credit card networks. Your transaction is secured through fully encrypted, high-tier protocols.
Accepted Cards
We accept all major credit cards, processed with absolute discretion and security.
- Direct Assistance: info@maritmonroe.com
Please note: For your security, the billing address must match the credit card statement address. Alternative corporate or private payment arrangements can be facilitated by contacting our concierge team.
Luxury You Can Feel
True luxury is about quality, beauty, and lasting satisfaction. Marit Monroe is proud to have welcomed over 25,000+ customers worldwide.
A Community of Luxury
Every piece has a story, and every customer becomes part of the Marit Monroe family. From special orders to new collections, we focus on quality, elegance, and exceptional service.
Share Your Experience: info@maritmonroe.com
“The attention to detail is amazing. Marit Monroe creates more than beautiful pieces — they create a feeling of luxury.”
— A Dedicated Customer
Preparation
Please allow 1–3 business days for us to carefully inspect, prepare, and package your order.
Orders placed before 5:00 PM CST, Monday–Friday, will be processed the same day.
Delivery Time
After preparation, delivery takes approximately 4–7 business days.
Your order should arrive within 5–10 business days in total.
High Demand
During busy periods or limited collection launches, delivery may take a little longer. We appreciate your patience as we always prioritize quality.
If there is an unexpected delay, our team will keep you informed.
Secure Delivery
We ship with trusted carriers, including FedEx and UPS, to ensure safe and reliable delivery with tracking.
For added security, all orders are shipped in discreet packaging and require an adult signature upon delivery.